Role Overview:

As a Senior Analyst - Client Managed Services - Rebase Services, you will focus on developing and implementing software solutions to support Calypso version upgrades for clients. You will collaborate closely with colleagues in Mumbai/Pune and with Nasdaq teams worldwide, working directly with customers and internal stakeholders.

Responsibilities:

• Assist clients during Calypso version upgrades.
• Work directly with customers to define the scope of automated regression tests based on client footprints, covering cross-asset, front-to-back, and various modules.
• Build or customize suites of test scripts using the internal CATT tool.
• Execute automated test scripts to perform regression testing.
• Communicate test results, analyze detected issues, address configuration changes directly, or raise appropriate ServiceNow tickets.
• Collaborate with SaaS Operations, Customer Support, Project Management, and Engineering teams to ensure quick resolution of issues logged in ServiceNow.
• Provide regular updates to management, maintaining detailed tracking of all open issues, e.g., via JIRA.

Key Technical Skills:

Calypso, Automated Regression Testing, CATT Tool, ServiceNow, JIRA, Capital Markets, Financial Services, SQL, Advanced Excel, Bloomberg Terminal, Market Data Sources (Bloomberg SAPI, Data License), Testing Automation, Defect Tracking, Software Implementation

Requirements

• Minimum of 3 years working on IT projects within the capital markets industry.
• At least 2 years of Calypso implementation or upgrade experience from both a technical and functional perspective.
• Bachelor’s and/or Master’s degree in Finance, Mathematics, Business, Computer Science, or Information Technology.
• Strong communication skills and the ability to work hands-on with customers and various Calypso departments.

Preferred Qualifications:

• Experience in test automation is advantageous.
• CFA, IMC, CISI, or other postgraduate finance certifications.
• Familiarity with other applications such as Murex, Finastra (Summit, Kondor+), Aladdin, or SimCorp.
• Proficiency in Bloomberg Terminal and market data sources like Bloomberg SAPI or Data License.
• Understanding of third-party systems, e.g., MarkIt, Omgeo, SWIFT, Acadiasoft.
• Knowledge of regulations impacting investment banks and asset managers.
• Advanced skills in Excel.

About Nasdaq:

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge the status quo, and take intelligent risks. The organization fosters an inclusive environment, where individuals can bring their authentic selves to work. Nasdaq’s innovative culture aims to connect, support, and empower employees while maintaining work-life balance through its hybrid-first environment.

As a leading global provider of trading, clearing, exchange technology, listing, information, and public company services, Nasdaq powers more than 100 marketplaces in over 50 countries. With over 4,000 total listings, Nasdaq has a combined market value of approximately $12 trillion.

About Client Managed Services - Rebase Services:

Client Managed Services is part of Nasdaq’s Client Services (formerly Adenza) and has been providing cloud clients with secure and reliable services around the Calypso solution since 2008.

The Rebase Services team, comprising 32 subject-matter experts, plays a crucial role in helping cloud clients upgrade their Calypso versions in a timely and cost-effective manner. Through a suite of automated regression tests, the team ensures seamless version upgrades by detecting, analyzing, and resolving any reconciliation breaks.

With clients and teams spread globally, the demand for Client Managed Services is rapidly growing.

Benefits:

• Annual monetary bonus.
• Opportunity to become a Nasdaq shareholder.
• Employee Stock Purchase Program with discounted Nasdaq stocks.
• Health Insurance Program.
• Flexible working schedule and hybrid work model.
• Flex day program (up to 6 paid days off annually) in addition to standard vacation and holidays.
• Internal mentorship program to become a mentor or mentee.
• Access to a wide selection of online learning resources, e.g., Udemy.